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Terms and Conditions

 

Privacy Policy

Mystic Sea is committed to your privacy. Our company takes all precautions and measures to ensure that your privacy is protected. Under no circumstances will we sell or trade your information to any third party. 

Our site requires that our users give us contact information (such as name and e-mail address) when contacting us for service or questions, as well as when purchasing. The customer's contact information is used to contact the customer when necessary and to ship purchased items. Users may request not to receive future mailings (see the choice/opt-out section). 

Our site uses an order form on a secure server (SSL) for customers to purchase products. We collect visitor contact information (such as name and e-mail address). Financial information (such as credit card numbers) is collected on a third party secure server. Contact information from the order form is used to send orders to our customers and to update customers of new services, specials, and products. Financial information that is collected is deleted from the secure server in a timely manner after the completion of the transaction for which it was used. 

Return policy
 
Items must be returned within 10 days of receipt, simply return it in its original condition and packaging and we will refund your money back.
 
Shipping policy
 
We will process your order immediately upon receipt so that you can receive and enjoy your merchandise as soon as possible.
 
Our standard shipping time is between 7-21 days, it is possible to select express shipping via EMS that will take 2-5 days.
 

Feel free to contact us

Mystic Sea produced by Minerals Ltd.
P.O box 4186 Yehud,
56000, Israel
Phone: +972-3-9170202
Fax: +972-3-9170303
 
Office Hours: Sunday thru Thursday 09:00 - 18:00 (Israel time, GMT+2)
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